Shipping Policy
Thank you for choosing BrookSphere!
We are committed to providing you with a seamless and reliable shopping experience. Please take a moment to review our shipping policy.
Order Processing:
All orders are processed within 1-2 business days.
Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates:
We offer competitive shipping rates based on the weight and destination of your order.
Shipping costs will be calculated at checkout before you complete your purchase.
Shipping Methods:
We currently offer standard and expedited shipping options.
- Standard shipping typically takes 4 business days, while expedited shipping takes 2-3 business days.
Order Tracking:
Once your order has been shipped, you will receive a confirmation email with a tracking number.
You can track your order by visiting our Order Tracking Page and entering your tracking number.
International Shipping:
We offer international shipping to select countries.
International shipping rates and delivery times vary. Please check the shipping options at checkout.
Customs and Duties:
International orders may be subject to customs duties and taxes imposed by the destination country.
The recipient is responsible for any additional charges incurred.
Delivery Issues:
In the rare event of a delivery issue, please contact our customer service team at support@risebrooksphere.com
We will work diligently to resolve any problems and ensure your satisfaction.
Address Accuracy:
It is the customer's responsibility to provide accurate shipping information.
Please double-check your shipping address before completing your purchase.
Delayed Shipments:
In the event of unexpected delays, we will notify you promptly and provide updates on the status of your order.
Returns and Refunds:
Please refer to our Return Policy for information on returns and refunds.
Contact Us:
If you have any questions or concerns regarding our shipping policy, feel free to contact our customer service team at support@risebrooksphere.com
Thank you for choosing BrookSphere! We appreciate your business and strive to make your shopping experience enjoyable.
BrookSphere
Email: support@risebrooksphere.com
Phone: (123) 456-7890